Frequently Asked
Questions

Our premium exterior systems carry a 15-year performance warranty when applied by certified professionals. Interior luxury finishes maintain integrity for up to 20 years with proper maintenance.

Sustainability is integrated into our R&D. We prioritize low-VOC (Volatile Organic Compounds) formulations, ensuring superior air quality and minimal environmental impact. Our manufacturing facility uses solar power and recycles 90% of process water.

Using high-precision spectrophotometers, we can replicate any architectural sample with 99.9% accuracy using our advanced pigment technology. Bring us a fabric swatch, photo, or paint chip and we'll match it.

Proper surface preparation is critical for paint longevity. We recommend cleaning surfaces thoroughly, repairing cracks and holes, applying our NIM Primer Sealer, and ensuring the surface is completely dry before painting.

Measure the length and height of each wall, multiply to get square meters, subtract doors and windows, then divide by the coverage rate of your chosen product (listed on each product page). Use our Paint Calculator tool for an instant estimate.

Yes. We have authorized dealers in Kampala, Mbarara, Mbale, Lira, Mukono, and across Uganda. Contact our head office to find the nearest dealer. We also offer direct delivery for bulk orders.

Yes — our flagship dealers offer computerized color matching using spectrophotometer technology. We can match any color from any brand, fabric, or reference material with 99.9% accuracy.

Matte offers a non-reflective, velvety finish ideal for hiding imperfections. Silk has a soft sheen and is washable — perfect for living areas. Gloss provides a high-shine, durable finish suitable for trim, kitchens, and industrial applications.